Our company collaborated with Fractal Ink, Mumbai, to deliver a comprehensive solution for the client LnT Infotech, Pune. We were tasked with elevating a business intelligence, analytical, and data-wrangling platform called the Mosaic. Over a period of six months, our team of three, comprising a Product Designer, Design Manager, and Lead UX, worked closely LTI to design and develop the product from scratch.
LnT Infotech had built an innovative business intelligence and data-wrangling platform, but it was failing to meet user needs. The platform was overly complex and lacked an intuitive, user-friendly interface. The target users were business owners and non-analyst clients who needed a tool that was easy to use and promoted collaboration. The platform was missing critical collaboration features and lacked an effective system for reusing information and presets created by the Mosaic team and their clients. This resulted in a lack of trust and low adoption rates.
The challenge was to design a user-centric platform that facilitated collaboration and leveraged information to train the system's AI to suggest rules and data sets, enabling users to take quicker actions.
We followed a comprehensive design process that began with user workshops and task-flow diagrams, and included benchmarking, concept sketches, screen-flow diagrams, and wireframes. Our goal was to make an innovative data-wrangling and business intelligence tool more intuitive and easier to use for non-analyst clients. Working closely with the clients and development team, we prioritized and ordered the hierarchy of information, resulting in the successful design of the product.
Our team worked on key features such as data visualization, data wrangling, dashboards, and analytics to create a robust platform that could handle large volumes of data and deliver real-time insights.
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Our work with Fractal Ink and LTI resulted in a successful prototype that met the client's expectations and requirements. The platform was designed to improve data visualization, data analysis, and data processing for businesses, leading to greater insights and informed decision-making. Our team's design thinking approach enabled us to create a user-centric platform that delivered a seamless and intuitive experience to users. The platform's user engagement metrics have demonstrated its success, with high usage rates and positive feedback from users.
While we were not involved in the final launch of the product, we were proud to have played a significant role in bringing it to life. This project demonstrates our expertise in delivering end-to-end UX solutions and our commitment to delivering high-quality products that exceed client expectations.
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